![]() If in doubt, we advise you not to reply to anything suspicious, but to email HMRC at straight away and read HMRC phishing and scams guidance.Pranks are a great way to make people laugh. Find out more about these new rules on GOV.UK. These scams should not be confused with changes introduced on 1 January 2021, advising that some UK consumers buying goods from EU businesses might need to pay customs charges when their goods are delivered. HMRC is aware of a text and email scam where the customer is told they must pay customs duty to receive a valuable parcel which does not exist. You should read the ‘small print’ and disclaimers before using their services. These companies are not connected with HMRC in any way. HMRC is aware of companies that send emails or texts offering to claim tax refunds or rebates on your behalf, usually for a fee. If you cannot verify the identity of a social media account, send the details by email to: and ignore it.
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